policies

Due to the popularity of our unique services, we highly recommend you make an advance reservation for any of our treatments. You may secure a reservation by phone or in person using your Visa and/or MasterCard. Our primary goal is providing personalized services in a relaxing and intimate atmosphere to our clients – thus, no shows and last minute cancellations impact us significantly. Please make note of our cancellation policy.

* Missed appointments and cancellations made less than 24 hours in advance will be charged a fee equal to half of the originally scheduled service.

Gratuities are not included in our services and are graciously accepted.

Cash gratuities only please.

Prices are subject to change without prior notice. We gladly accept Cash, Visa, Mastercard and Discover.

Polished is not responsible for lost, stolen or damaged personal property.